Cycle Trading Company Bike Shop Christchurch

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Warranty Form (Most Brands)

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WARRANTY FORM FOR MOST BRANDS

TERMS & CONDITIONS:

Warranties are assessed based on the manufactures recommendations and only cover manufacturer deffects in material and workmanship, not misuse or wear and tear. Warranty only applies to the original purchaser, and is valid from original date of purchase. 

  • AMS 6 MONTHS.
  • BASIL 24 MONTHS.
  • BBB 1 YEAR.
  • BELLWETHER 2 YEARS.
  • CST 1 YEAR (OR TILL NO USEFUL TREAD DEPTH).
  • EVOC 24 MONTHS.
  • HIPLOK 
    • 10 YEARS (HOMIE, GOLD, ORIGINAL, LITE, EDX, DX, DXC, D, DC, AIRLOK).  
    • 1 YEAR (Z LOKS, POP, SPIN,FX, FLX).
  • IXS 2 YEARS.
  • JOES - CASE BY CASE BASIS.
  • MAGNUM  - 1 YEAR.
  • NUTCASE  - 1 YEAR.
  • NITERIDER 
    • LIMITED LIFETIME (HOUSINGS, COVERS, MOUNTS, FASTNERS).
    • 2 YEARS (CIRCUIT BOARDS, SWITCHES, AC ADAPTERS).
    • 1 YEAR (BATTERY CELLS).
  • ONTRACK - 1 YEAR.
  • PARKTOOL 
    • LIMITED LIFETIME - (MOST TOOLS).
    • 1 YEAR (PUMPS, STOOLS, TORQUE WRENCHES, ELECTRONIC TOOLS, MOTORS, POWER SUPPLIES).
  • PRAXIS - 2 YEARS (EXCLUDES BEARINGS).
  • PROFILE DESIGN - 2 YEARS.
  • ROCK N ROLL - 1 YEAR.
  • RACE FACE / EASTON 
    • 2 YEARS MOST HARDGOODS.
    • 3 YEARS FOR CARBON CRANKS.
    • 6 MONTHS GRIPS AND BB'S(EXCLUDING BEARINGS).
    • 1 YEAR SOFTGOODS
  • SUNRACE 1 YEAR AFTERMARKET ONLY (FOR OEM WARRANTY PLEASE CONTACT BICYCLE DISTRIBUTOR). 

Please use this form for warranty requests.
Some items will need to be returned for assement with the completed form and proof of purchase i.e Race Face/Easton, Praxis.
For faults that are clearly visable please email the form completed, along with images and proof of purchase to warranty@marleen.co.nz and we will get a replacement sent out to you ASAP.

 

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